Overview

Welcome to BlueBird Telecom. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your personal information in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CDPA), Utah Consumer Privacy Act (UCPA), Nevada Privacy Law, New York SHIELD Act, Texas Privacy Protection Act, and other relevant state and federal regulations.

Information BlueBird Telecom Collects

We collect various types of personal information to provide and improve our services, including:

  • Personal Identification Information: Name, address, email address, phone number, and account details.
  • Billing Information: Credit card number, billing address, and payment history.
  • Service Usage Data: Call records, text messages, data usage, and service interactions.
  • Device Information: Device type, operating system, and unique device identifiers.
  • Location Information: Geographic location data from your device, if enabled.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: Process and manage your account, provide customer support, and deliver telecommunications services.
  • To Communicate: Send service updates, notifications, and marketing communications.
  • To Improve Services: Analyze usage patterns to enhance and personalize our services.
  • For Billing and Payment: Process transactions, manage billing, and handle payment issues.
  • To Comply with Legal Obligations: Fulfill legal and regulatory requirements, respond to lawful requests, and protect our rights and interests.

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, customer service providers, and marketing partners.
  • Affiliates: Entities within our corporate family for business purposes, such as improving services or processing transactions.
  • Legal Requirements: Law enforcement, regulatory agencies, or other parties as required by law or to comply with legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

Important Note: BlueBird Telecom explicitly states that mobile details or personally identifiable information (“PII”) will not be shared with third parties or affiliates for marketing purposes. Data sharing with third parties and affiliate marketing is strictly prohibited. If your Privacy Policy mentions sharing or selling data to third parties, consider specifying the reasons. Thus, there is a risk your submission will be declined if PII is sold to third parties, particularly mobile information.

Your Privacy Rights

Under the California Consumer Privacy Act (CCPA) and other applicable laws, you have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we have collected about you.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of the sale of your personal information (if applicable).
  • Non-Discrimination: Exercise your privacy rights without facing discrimination or denial of services.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are completely infallible, and we cannot guarantee absolute protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or through other communication channels. Your continued use of our services after changes are made constitutes your acceptance of the updated policy.

Messaging Terms & Conditions

You agree to receive customer care, delivery notifications, and marketing text messages from Blue Bird Telecom. Message frequency varies. Message and data rates may apply. For help, reply to HELP or email us at admin@bluebirdtelecom.us. You can opt-out at any time by replying STOP.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Blue Bird Telecom LLC.
Customer Services Department
Contact: 1800-614-9709
Email Address: admin@bluebirdtelecom.us
Address:
1401 21st Street
STE 5004
Sacramento, California (CA)
United States of America
Postal Code: 95811

Thank you for choosing BlueBird Telecom LLC as your trusted partner. Your privacy and trust are important to us.