Return Policy

We want you to be fully satisfied with your purchase. If for any reason you find that an item is unsuitable, you may return it under the following conditions:

1. Condition of Returned Items: All returned goods must be in the same condition as received—new, unused, and intact with all original tags, labels, and packaging.
2. Return Period: Items must be returned within 14 days of purchase.
3. Return Shipping Costs: The buyer is responsible for covering the return shipping charges.

Please send your returns to the following address: Tarkashyan Ltd, 14 Mayfield close, UB10 0DS.

 

1. Eligibility for Exchange

• Items must be in their original condition: unworn, unwashed, and with all original tags and packaging.
• Exchanges are available within 30 days of the delivery date.
• Sale items, intimate apparel (e.g., underwear, swimwear), and custom-made products are not eligible for exchange unless defective.

2. Exchange Process

• Step 1: Log in to your account and navigate to the "Order History" section.
• Step 2: Select the item(s) you wish to exchange and choose the reason for the exchange.
• Step 3: Choose the new size, colour, or item you wish to receive in exchange.
• Step 4: Print the prepaid return shipping label and attach it to your package.
• Step 5: Drop off the package at the nearest postal service location.

3. Conditions for Exchange

• Exchanges are processed once the original item is received and inspected.
• If the desired item for exchange is unavailable, a store credit or refund will be issued.
• Customers are responsible for shipping costs unless the item was defective or incorrect.

4. Damaged or Defective Items

• If you receive a damaged or defective item, please contact customer service within 7 days of delivery.
• A replacement item will be sent at no additional cost, or a full refund will be issued.

 

5. Refund Policy

• If you are unable to find a suitable item for exchange, you may request a refund.
• Refunds are issued to the original payment method and may take 5-7 business days to process.

6. Contact Information

For any questions or assistance with exchanges, please contact our customer service team at info@tarkashyan.co.uk

TERMS AND CONDITIONS

Last Updated: 07/11/2024

Welcome to TARKASHYAN These terms and conditions outline the rules and regulations for the use of www.tarkashya.co.uk website, located at Tarkashyan

By accessing this website, we assume you accept these terms and conditions. Do not continue to use TARKASHYAN if you do not agree to all of the terms and conditions stated on this page.

1. Introduction

These Terms and Conditions ("Terms") govern your use of our website, services, and the purchase of products from TARKASHYAN.By using our website and/or purchasing products from us, you agree to be bound by these Terms.

2. Ordering and Payment

2.1 Eligibility: You must be at least 18 years of age to purchase products from our website.

2.2 Order Process: Once an order is placed, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

2.3 Payment: All prices on our website are in GBP and include VAT unless stated otherwise. Payment must be made at the time of placing the order. We accept PAYPAL .

2.4 Pricing Errors: In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

3. Delivery

3.1 Delivery Times: We aim to dispatch orders within 4-5 working days. Delivery times vary based on your location and chosen delivery method. Estimated delivery dates are provided at checkout.

3.2 Delivery Charges: Delivery charges are calculated at checkout based on your order and location.

3.3 International Delivery: For international deliveries, customers are responsible for any customs duties or taxes applicable in their country.

3.4 Delayed or Lost Items: We are not responsible for delays caused by the courier or any third-party delivery services. If your item is lost in transit, please contact us, and we will investigate.

4. Returns and Refunds

4.1 Returns Policy: You have the right to return items within 14 days of receiving them, provided they are in their original condition, unworn, and with all tags attached.

4.2 Return Process: To initiate a return, please contact our customer service team at info@tarkashyan.co.uk for instructions. You are responsible for the cost of returning the item unless the item is faulty.

4.3 Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will be made to the original payment method.

4.4 Faulty Items: If you receive a faulty item, please contact us within 30 days to arrange a return or exchange.

5. Intellectual Property

5.1 Ownership: All content on our website, including text, graphics, logos, and images, is the property of TARKASHYAN or its content suppliers and is protected by UK and international copyright laws.

5.2 Use of Content: You may not reproduce, duplicate, copy, sell, or exploit any part of our website or its content for commercial purposes without express written permission from us.

6. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

7. Limitation of Liability

7.1 Disclaimer: Our website and products are provided "as is" without any warranties, either express or implied. We do not guarantee that our website will be error-free or uninterrupted.

7.2 Limitation: To the fullest extent permitted by law, TARKASHYAN will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

10. Contact Us

If you have any questions about these Terms, please contact us at:

TARKASHYAN
info@tarkashyan.co.uk
+44 7526 057576

Privacy Policy

Last updated: [Date]

1. Introduction This Privacy Policy outlines how TARKASHYAN we collects, uses, and protects your personal information when you visit and purchase from our website www.tarkashyan.co.uk . By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect We collect the following types of information:

• Personal Information: Name, email address, shipping address, payment details, and contact number when you make a purchase or create an account.
• Browsing Information: IP address, browser type, and pages visited on our Site.

3. How We Use Your Information We use your information to:

• Process and fulfil your orders.
• Communicate with you regarding your orders and promotions.
• Improve our Site and customer service.
• Comply with legal obligations.

4. Data Sharing We may share your information with:

• Service Providers: To process payments, deliver orders, and send communications.
• Legal Authorities: If required by law or to protect our rights.

5. Data Security We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies Our Site uses cookies to enhance user experience and analyse site usage. You can manage cookie preferences through your browser settings.

7. Your Rights You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for processing your information.
• Opt-out of marketing communications.

8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at [your email address] or [your postal address].